Filter by rating
filters
State:
Show
City:
Show
Product:
Show

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Home Craftology review: Probably not until they correct the error on my visa

1.0
Details
Rachel granted a store credit of $15.94 on my second order but then they billed my Visa for the same amount and I have not been able to get it corrected. I have not received notification that my second order is fulfilled either after several attempts.
View full review
Most Helpful
Review
#1714728 Review #1714728 is a subjective opinion of poster.
Pros
  • Good selection of products
Cons
  • Unsatisfactory communications
Reason of review
Problems with payment
Loss
$1500
Preferred solution
credit my Visa for $15.94

Home Craftology review in Naperville, Illinois: There isn't a recommendation.

1.0
Details
I ordered on the 30th of November and it just shipped out on December 9th. I am moving after Christmas and if it isn't here by then, I will have to have my apartment complex ship it to my new home or hopefully they can forward my mail and that way I will get it. Ridiculous! The website says 5 to 10 days and even though they are located in Australia, it still wouldn't take this long. But they ship from China and things take so long to get anywhere from there it seems especially the USA. Don't purchase unless you have a month to wait.
View full review
Review
#1729425 Review #1729425 is a subjective opinion of poster.
Service
Home Craftology Shipping Service

Home Craftology review: I'm sorry but the package I received wasn't what I expected. The quality of the material was lacking the high standards I was expecting. I did receive my package on time within 10 days.

2.2
Details
None at the moment thank you.
View full review
Review
#1696772 Review #1696772 is a subjective opinion of poster.
Pros
  • You have the right idea in products
Cons
  • No return emails
  • No return emails or return phone calls
  • Outsourcing quality
Reason of review
Bad quality
Preferred solution
I'll keep product I just wanted you to know the product isn't of high quality but it can be workable in a low standard way. Because of that I honestly don't feel like ordering any other future product.

Home Craftology review in Winter Garden, Florida: Too slow, if I get it

2.0
Details
I ordered this earlier this month. Still waiting. Their tracking info was in Asian symbols. I emailed their customer service. They did respond promptly. Supposedly on its way. Glad I only bought one item, and used a cc in case I need to dispute. Even if I receive the item, I would not order from them again.
View full review
Review
#1685070 Review #1685070 is a subjective opinion of poster.

Home Craftology review in Sydney, New South Wales: Not happy with my monkey photo.

As I was peeling off the protective coating the glue lifted off with the paper so now some of the painting has no glue on it. Was looking so much to doing this little monkey. Diamonds were all accounted for.
View full review
Review
#1651290 Review #1651290 is a subjective opinion of poster.

Home Craftology review: Item not received and no responce to E-mails

1.0
Details
I placed an order and paid over a month ago. received confirmation with notice that I would receive regular updates on shipping. I have not had this. When I try and go in to the tracking it says this site unavailable. I have sent 2 E-mails with regard my query and have had no reply. Very concerning.
View full review
1 comment
Anonymous
#1738911

I placed an order 6th August, tracking tells me it arrived in Australia 16th August, still hasn’t arrived and I live in an Adelaide suburb so I won’t be ordering anything else from them

Review
#1633770 Review #1633770 is a subjective opinion of poster.
Service
Home Craftology Shipping Service
Cons
  • No return emails or return phone calls
  • No return emails
Reason of review
Poor customer service
Loss
$24
Preferred solution
I would like to know where my order is, i have had no updates on delivery and can not access the site.

Home Craftology review in Venice, Florida: They are a stand up company

5.0
Details
One of my pictures i order never show up contact them n they resent it
View full review
Review
#1591142 Review #1591142 is a subjective opinion of poster.

Home Craftology review in Wilmington, North Carolina: Decided not to buy

I looked at the reviews and decided to not take a chance on this company. I will buy from someone y
View full review
Review
#1583319 Review #1583319 is a subjective opinion of poster.
Reason of review
Bad reviews

Home Craftology review in Victoriaville, Quebec: Not like what we see.

1.0
Details
Home Craftology review - Not like what we see.
I bought #664 peacock but canvas is not like the model I choosed I’m realy desapointed. Some drills are already used by someone else.
View full review
Review
#1576841 Review #1576841 is a subjective opinion of poster.

Home Craftology review: Would not recommend

I have been diamond painting for 2 years and a ad came up on facebook in regards to the website ordered 3 kits. Motorcycle, wolf and horse Items came opened up each package. Motorcycle was missing 3 colours. Horse was not sticky and wolf was missing the tray. I contacted the seller and no reply and it has been 3 months. just a generic response we will get back to you in 1 business day. I have lost over $100 that I will not get back. It says company is in Melbourne however it was shipped from the USA. Cry Sad
View full review
Review
#1549919 Review #1549919 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund

Contact Home Craftology Customer Service

Website:
Mailing Address:
17 Caspian CCT
Point Cook, Victoria 3030
Australia
Phone:
(877) 573-0981
All Home Craftology Contacts

Compare Home Craftology to

Home Craftology
Home Craftology
956 reviews
1.7
VS
Joann Fabric
Joann Fabric
956 reviews
2.3
Compare Home Craftology vs Joann Fabric

Latest Question

Home Craftology Questions

Home Craftology review in Las Vegas, Nevada: Order

i found out they did not show to us for confim number i did order two but did not show to us what is confim number order we will report or not proof bring do it thank you
View full review
Review
#1535838 Review #1535838 is a subjective opinion of poster.
Service
Home Craftology Shipping Service